Shipping and Delivery Policy

1. Serviceable Areas

We deliver plants and gardening products across selected cities and regions in India, subject to service availability in your area.

2. Delivery Timelines

• Orders are generally delivered within 3–7 business days.
• Delivery time may vary depending on location and plant availability.
• Remote locations may require additional delivery time.

3. Order Processing

• Orders are processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

4. Shipping Charges

• Shipping charges depend on order value and delivery location.
• Free shipping may be available on selected products or promotional offers.
• Applicable charges will be shown during checkout.

5. Plant Packaging

• Plants are packed carefully to ensure safe transportation.
• Special packaging is used to protect roots, stems, and leaves during transit.
• Minor variations in plant appearance may occur due to transportation.

6. Order Tracking

• Customers will receive order updates through SMS, Email, or WhatsApp.
• Tracking details will be shared once the order is dispatched.

7. Delivery Delays

Delivery may be delayed due to:

• Weather conditions
• Transportation issues
• Natural calamities
• High seasonal demand

8. Failed Delivery Attempts

• If the customer is unavailable, a re-delivery attempt may be made.
• Incorrect address or contact information may result in delivery failure.

9. Customer Responsibilities

• Provide accurate delivery address and contact details.
• Ensure someone is available to receive the order.
• Inspect the package upon delivery.

10. Damaged Product Policy

• Any damaged plant or product must be reported within 24 hours of delivery.
• Photographic evidence may be required for verification.

11. Contact Us

• 🌿 Apni Haryali Nursery
• 📞 +91 9876543210
• 📧 info@apniharyali.com